Shipping policies

Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed on weekends or public holidays.

Shipping Time

• Estimated delivery time: 5–12 business days, depending on your location.

• Delivery times may vary due to weather, customs delays, or peak seasons.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery address and order weight.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email or SMS.

• Please allow 24–48 hours for the tracking information to update.

Incorrect Address

• Please ensure your shipping address is correct at checkout.

• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

• If your order is lost or damaged during transit, please contact us immediately at our support email.

• We will assist you in resolving the issue as quickly as possible.